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Shipping Information

Ruthie Grace Shipping 

**As of November 3, 2020 Ruthie Grace will no longer be offering expedited shipping. If you need your shipment quicker please call our main shipping warehouse at 936-703-5234. Our shipping staff would be happy to walk you through additional shipping options (for a fee).

Please Note:

Orders placed on Friday will not be processed until the following Monday due to our shipping warehouse being closed Saturday/Sunday.

Addresses that are listed as P.O. Boxes will not be able to be shipped via UPS.

Pre Orders are not eligible for Preferred Shipping.

International Shipping

Please Note: Ruthie Grace is not in control of any country specific custom taxes or duties. Any duties that are charged on your items are your responsibility. Ruthie Grace is obligated to show the original prices of your items by border agencies and cannot control the amount of tax placed on any given item.

 

**Ruthie Grace is NOT responsible for lost or stolen packages. Please submit all claims to the United States Postal Service or UPS. If your item arrives damaged, please contact us within 24 hours of delivery.

 If you need additional help with an order in regards to shipping, please email customer service at customerservice@shopruthiegrace.com . Please include your order number and "Shipping Question" in the subject.