What is your return policy? CLICK HERE 

I ordered and purchased using Afterpay. How do I return? Read about our return policy for Afterpay 

How do I mail something back? Scroll to "Sending back returns" at the bottom of this page HERE. We do not cover costs for return shipping. 

Do you have a storefront location? Yes, we are located at:

20165 Eva St., Suite D in Montgomery, TX 77356

I would like to pick up my order at your store. How do I do that? You can select in store pick up on the cart page of the checkout on shopruthiegrace.com. 

What is your phone number? 936-703-5234

My size is sold out. Will you restock? We do restocks on popular selling items when we can. To make sure you never miss a restock, sign up for the restock notification under the product page. It reads "Can't find you size? Get notified when we restock."

Do gift cards work for both online and in store?  Yes, our gift cards can be processed with both systems. Please have your full 16 digit code available when checking out.

I received my product, but it is damaged. Help! We want you to love your items! We try to inspect every item but we are only human and sometimes miss things. If you have a damaged item please email our customer service department with a picture of the damaged item. Please include your name, order number, and 'damaged item received' in the subject line. 

I need to cancel my order. Can I do that?  Thank you for choosing RG! Please note that we maintain a strict no-cancellation policy once an order has been placed. We appreciate your understanding and our commitment to shipping your orders quickly.

I tracked my order and it says it was delivered but I still haven't received it. What should I do? Please contact your local post office first to see if they can assist you in locating your package. Please allow 2-3 business before contacting us from the date of the delivery scan. This allows the postal service time to re-route your package. If the package is still not located, please contact us via email. We will try our best to help locate the package and get it delivered to you in a timely manner. 

I'm trying to use two discount codes and it's not working. Is that correct? Yes. Our website only allows one discount code per purchase. 

Mobile Terms of Service

Ruthie Grace

Last updated: Jan. 28, 2026

The Ruthie Grace mobile message service (the "Service") is operated by Ruthie Grace (“Ruthie Grace”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Ruthie Grace’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Ruthie Grace through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Ruthie Grace. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to 41080 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Ruthie Grace mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to 41080 or email customerservice@shopruthiegrace.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.